NuPost Non-OEM New Postage Meter Red Ink Cartridge for Pitney Bowes 797-0/797-Q/797-M

  • Pitney Bowes - 797-0, 797-M, 797-Q
  • Pitney Bowes - 797-0, 797-M, 797-Q
  • Additional image
  • Additional image

NuPost Non-OEM New Postage Meter Red Ink Cartridge for Pitney Bowes 797-0/797-Q/797-M

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Additional Product Information

Technical Specifications

Compatible with following printers:

Pitney Bowes
  • Postage Meter "Mailstation/Mailstation2" K700
  • Postage Meter "Mailstation/Mailstation2" K7MO

Cross Compatible OEM numbers:

  • Pitney Bowes 797-0
  • Pitney Bowes 797-0BI
  • Pitney Bowes 797-0SB
  • Pitney Bowes 797-M
  • Pitney Bowes 797-Q
  • Pitney Bowes K700
  • Pitney Bowes K780003
  • Pitney Bowes K7M0

Product Box Dimensions:

  • EA
  • 3.25 in
  • 1.88 in
  • 2.88 in
  • 0.3 lbs

Videos and Downloads

Product Related Videos:

  • High Quality Replacement Postage Ink Cartridges

Product Related Downloads:

Product Troubleshooting

Possible Troubleshooting

Please follow these instructions to install your new cartridge

  • Press Menu on the front panel display
  • At “Use Ink Functions”, press Yes
  • At “Replace Ink Cartridge”, press Yes and follow the instructions for adding ink.
  • Open the top cover and locate the ink cartridge.
  • Press the top of the ink cartridge latch (on the green unlock icon)
  • Tilt the old cartridge towards you and lift out. Discard the old cartridge.
  • Remove the new cartridge from its package and pull off the protective tape.
  • Tilt the new cartridge towards you and insert into printhead. Straighten cartridge so it is upright.
  • Press down on the ink cartridge latch firmly until it locks into place.
  • Close the meter cover. Press Enter/Yes

If your machine displays an error message stating "No Ink Tank Detected", please follow these steps:

  • Open the top cover of the machine. You will see the Top Cover Open message appear.
  • Select Replace ink tank. Close the top cover to stop the process. You will see “Moving Ink Tank to Replacement Position”.
  • Open the ink cartridge guard.
  • Tilt the old cartridge towards you and lift out. Discard the old cartridge.
  • Remove the new cartridge from its package and pull off the protective tape (if applicable).
  • Tilt the new cartridge towards you and insert into printhead. Straighten cartridge so it is upright.
  • Press down on the ink cartridge latch firmly until it locks into place.
  • Close the cover. Your machine will automatically recognize the new cartridge and will return you to the Home screen shortly.

If your postage machine is producing poor impressions, you may need to run a cleaning cycle or purge.

Please keep in mind that this process may vary by machine and that you may also consult your machine’s user manual for instructions on performing a cleaning cycle.

  • Open the lid on your machine.
  • The ink cartridge will move to the front of the machine. Remove it, and set it aside.
  • Remove the printhead by squeezing the clips holding it into place.
  • Clean off the copper contact with a lint-free cloth or eraser.
  • Reinsert the printhead back into the machine, pushing it in until it clicks into place.
  • Insert the cartridge back into the machine, and close the cover. The machine will then begin to initialize.
  • Press the Options key once, followed by the Page Down key twice.

Select the Following:

  • Advanced Features
  • Maintenance Mode
  • Printer Maintenance
  • Purge
  • Purge C

Once the cleaning is finished, the display will prompt you to insert an envelope to printout a test page. The test page should appear as straight lines that are not broken or smeared in the pattern. Here is an example of a good test page vs. a bad test page:


If the test page looks good, press Enter/Yes, then press Home to go back to the main screen. If the test pattern still looks bad, repeat the instructions above up to three times. If the print quality still hasn’t improved, you may need to replace the machine’s printhead.

Please follow these instructions to install your new cartridge

  • Press Menu on the front panel display
  • At “Use Ink Functions”, press Yes
  • At “Replace Ink Cartridge”, press Yes and follow the instructions for adding ink.
  • Open the top cover and locate the ink cartridge.
  • Press the top of the ink cartridge latch (on the green unlock icon)
  • Tilt the old cartridge towards you and lift out. Discard the old cartridge.
  • Remove the new cartridge from its package and pull off the protective tape.
  • Tilt the new cartridge towards you and insert into printhead. Straighten cartridge so it is upright.
  • Press down on the ink cartridge latch firmly until it locks into place.
  • Close the meter cover. Press Enter/Yes

If your machine displays an error message stating "No Ink Tank Detected", please follow these steps:

  • Open the top cover of the machine. You will see the Top Cover Open message appear.
  • Select Replace ink tank. Close the top cover to stop the process. You will see “Moving Ink Tank to Replacement Position”.
  • Open the ink cartridge guard.
  • Tilt the old cartridge towards you and lift out. Discard the old cartridge.
  • Remove the new cartridge from its package and pull off the protective tape (if applicable).
  • Tilt the new cartridge towards you and insert into printhead. Straighten cartridge so it is upright.
  • Press down on the ink cartridge latch firmly until it locks into place.
  • Close the cover. Your machine will automatically recognize the new cartridge and will return you to the Home screen shortly.

If your postage machine is producing poor impressions, you may need to run a cleaning cycle or purge.

Please keep in mind that this process may vary by machine and that you may also consult your machine’s user manual for instructions on performing a cleaning cycle.

  • Open the lid on your machine.
  • The ink cartridge will move to the front of the machine. Remove it, and set it aside.
  • Remove the printhead by squeezing the clips holding it into place.
  • Clean off the copper contact with a lint-free cloth or eraser.
  • Reinsert the printhead back into the machine, pushing it in until it clicks into place.
  • Insert the cartridge back into the machine, and close the cover. The machine will then begin to initialize.
  • Press the Options key once, followed by the Page Down key twice.

Select the Following:

  • Advanced Features
  • Maintenance Mode
  • Printer Maintenance
  • Purge
  • Purge C

Once the cleaning is finished, the display will prompt you to insert an envelope to printout a test page. The test page should appear as straight lines that are not broken or smeared in the pattern. Here is an example of a good test page vs. a bad test page:


If the test page looks good, press Enter/Yes, then press Home to go back to the main screen. If the test pattern still looks bad, repeat the instructions above up to three times. If the print quality still hasn’t improved, you may need to replace the machine’s printhead.

* Page yield based on 5% page coverage prints.

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