Please follow these instructions to install your new cartridge

• Open the top cover.
• Select "Replace Ink Tank" on the front panel.
• When the ink tank is in position, open the hold down latch and remove the old cartridge.
• Remove the foil seal on the bottom of the new cartridge.
• Install the new cartridge and close the hold down latch.
• Close the cover of the meter to complete the installation.

If you receive an error stating the Jam Lever is open (E-JAM_LEVER_OPEN/Error 248C), your jam lever may be open.

Make sure the blue jam lever is closed (in the horizontal position).

Make sure the transport mechanism is clear.

Restart your machine.

If you have performed the steps above and still receive the error, you may have a hardware issue.

If your machine displays an error message stating "No Ink Tank Detected", please follow these steps:

• To clear the message, begin by opening the top cover and then select Install Ink Tank.
• Remove the ink cartridge. You will see 7 gold pins where the ink cartridge was positioned. If any of the pins appear to bent or broken, please stop and have your machine serviced.
• If the pins look correct, remove the printhead. Clean off the bottom of the printhead with a dry, lint-free cloth such as a coffee filter.
• Once you have cleaned the printhead, reinstall the printhead and ink cartridge. Then restart your printer by unplugging it from the electrical outlet for at least one minute. After one minute, plug it back in and restart the machine.

If you have installed a new postal meter and the machine displays a message stating "Some Non PBI Ink cartridges may damage meter", press OK or Continue to proceed past this message.



It is important to note that most remanufactured postal cartridges are 100% guaranteed. Most manufacturers warrant against any damage to your printer.

If your postage machine is producing poor impressions, you may need to run a cleaning cycle or purge.

Please keep in mind that this process may vary by machine and that you may also consult your machine’s user manual for instructions on performing a cleaning cycle.

• Press the Menu key.
• Select Maintenance (press the down arrow if necessary).
• Select Printer Maintenance.
• Select Clean Printer Nozzle. You will see 4 options - Purge C is usually sufficient.
• Once the cleaning cycle is done, the “Cleaning Complete” screen will appear.
• Select Print Test Pattern to confirm that the print is of good quality.
• If needed, repeat the cleaning once more.
• Choose "Done" to be returned to the "Printer Maintenance" screen.